How to Fix Unsupported Video Codec Error [Step-by-Step]
Ever tried to watch a video and got hit with an error like “Unsupported Video Codec”? Ugh. Super annoying, right? Don’t worry. You don’t have to be a tech genius to fix it. We’ve got your back!
🎬 What Does “Unsupported Video Codec” Even Mean?
Let’s start simple.
Every video is made up of two parts: the container and the codec.
Container: This is the file format. Common ones are MP4, AVI, MKV, MOV, etc.
Codec: Short for “coder-decoder.” It’s the tool that compresses and decompresses the video data.
If your device or player doesn’t recognize the codec, you get that annoying error.
Example: You download a video in an MKV file format using HEVC (H.265) codec. But your video player only supports H.264 codec. Bam — you can’t play it.
🛠️ Step-by-Step Guide to Fix the Error
1. Update Your Video Player
You’d be surprised how many problems an outdated player can cause.
Try this first:
Open your video player (like VLC or Windows Media Player)
Go to Help > Check for Updates
Install any updates available
Try playing the video again. If it works, high-five! 🎉
2. Switch to a More Powerful Video Player
Some players just can’t handle newer or uncommon codecs.
Recommended Players:
VLC Media Player: Free, open-source, and plays almost everything
MPC-HC: Lightweight and super customizable
KMPlayer: Plays 4K and 8K videos with ease
Download VLC if you haven’t already. It’s usually the best first fix.
Bonus Tip: Always get video players from their official websites to avoid shady downloads.
3. Install Missing Codec Packs
If you want to stick with your current player, install the codecs it needs.
Top Codec Packs:
K-Lite Codec Pack: Compatible with Windows. Comes with everything under the sun
CCC (Combined Community Codec): Great for anime and niche video formats
How to Install:
Download the codec pack
Run the installer and choose “Recommended Settings”
Restart your computer
Try playing the video again
Still no joy? Keep reading!
4. Convert the Video to a Supported Format
Sometimes, your player just can’t handle that funky codec. So, you convert the file into a format it likes.
Free Video Converters:
HandBrake: Free, open-source, and easy to use
Any Video Converter: Has drag-and-drop features and tons of formats
Online Converters: Great for smaller files. Try CloudConvert or Zamzar
Steps in HandBrake:
Install and open HandBrake
Drag your video into the window
Pick a format like MP4 with H.264 codec
Click “Start Encode”
Now play your shiny new video! 😎
5. Check the Video on Another Device
Sometimes, it’s not the file—it’s your device!
Try sending the video to a different phone, tablet, or PC
Check if it works there
If it plays fine elsewhere, your device’s software might need an update or a new app.
6. Use Online Streaming Tools
Want to skip all the tech stuff? Stream the video from an online service like Plex or Kodi.
How it works:
Upload the video to your server (Plex or Kodi)
It automatically converts it to a supported format
Stream it from any device
Super slick and very user-friendly!
7. Repair a Corrupted File
Okay, this one’s rare, but sometimes the video isn’t just unsupported—it’s broken.
Signs of a corrupt video:
Freezes at certain points
Green or black screen
Audio but no video (or vice versa)
Repair Tools:
Stellar Video Repair
Wondershare Repairit
These tools fix damaged headers, missing audio, and other glitches.
🧠 Pro Tips to Prevent This Error in the Future
Always update your apps regularly
Stick to standard formats like MP4 (H.264 codec)
Before downloading, check file details if possible
Use VLC as your default player
Extra Nerd Tip: Know Your Codecs!
Here are some popular video codecs you might come across:
H.264: Most common and reliable
HEVC (H.265): High quality but needs newer players
VP9: Open-source codec often used on YouTube
AV1: Super new, great compression, not widely supported… yet
Over time, devices and software get better at handling newer codecs. So stay updated!
🎉 Final Thoughts
So, next time your video says “I can’t play this,” you’ll know exactly what to do.
Here’s your mini cheat sheet:
Step 1: Update your player
Step 2: Try VLC
Step 3: Install codec packs
Step 4: Convert the video
Step 5: Test on another device
Voila! Problem solved. 🛠️🍿
Now go enjoy your movie, video clip, or TikTok fail compilation. You earned it!
Lucas Anderson
I'm Lucas Anderson, an IT consultant and blogger. Specializing in digital transformation and enterprise tech solutions, I write to help businesses leverage technology effectively.