Uh-oh! You just updated your Windows PC, and now you’re staring at a scary message: “Critical Error: Start Menu and Cortana aren’t working.” Don’t panic! You’re not alone, and the fix is easier than you think. Let’s walk through it step-by-step—and make it a little fun too.
If you get a “Critical Error” after a Windows update, your Start Menu or Cortana may stop working. The easiest fixes usually involve restarting Windows Explorer, creating a new user account, or booting into Safe Mode. If that fails, you may need to roll back the update or do a system restore. Keep calm—this happens, and it’s totally fixable.
Windows updates are supposed to improve things. But sometimes, things go sideways. The “Critical Error” often happens when:
This message locks you out of menus and search functions. It’s annoying—but not the end of the world.
Try the old faithful: a simple restart. No, really. Just press Ctrl + Alt + Delete, click the power icon at the bottom-right of the screen, and choose Restart.
If that fixes it, congratulations! You just did tech magic!
Still broken? Okay, let’s get more serious.
This is the process that controls much of your desktop—like your Start Menu and taskbar.
The screen may flicker for a second. Fingers crossed—check if your Start Menu is back.
If restarting Explorer didn’t help, let’s go into Safe Mode. It’s like Windows, but without all the extra fuss.
To enter Safe Mode on Windows 10 or 11:
In Safe Mode, Windows won’t load third-party apps or crashing services. If your Start Menu works here, it probably means something is misbehaving in normal mode.
Sometimes, your user profile gets damaged during an update. The system doesn’t like it—and rebels!
Log into the new account. Is the Start Menu working again? If yes, you can transfer your files to this new account and live happily ever after.
Sometimes the update itself causes the issue. If you want to play it safe, roll it back.
This doesn’t break your computer. It just goes back in time like Windows never updated—Back to the Future-style.
Still busted? Time to unleash the time machine.
System Restore takes your PC back to a previous state before things broke. Here’s how:
This might take time but could be worth it. Your old settings and profile will come back—like a ghost from a happier time.
Yikes. Hopefully it doesn’t come to this, but you may have to reset Windows.
This will reinstall Windows and keep your stuff. Think of it as a digital refresh. Like washing your laundry, but for files.
“Critical Error” sounds…well…critical, but we’ve just shown it’s more fixable than fatal. Whether you restart Explorer, use Safe Mode, or create a new user profile, the solution is usually just a few steps away.
Don’t let an error message ruin your vibe. Get back to work, gaming, or YouTube cat videos in no time.
Stay savvy, stay curious, and remember: you’re smarter than a stuck Start Menu.